We are recruiting a full-time Consultant to join our innovative team, and help us support our clients in their work to tackle some of society’s biggest challenges. If you have the skills and expertise we need, then apply now to join our growing organisation.
The Social Innovation Partnership (TSIP) is a leading social consultancy, innovating for public good. TSIP acts as a trusted advisor to central and local government, foundations and funders, charities, business and social enterprises. We tailor our approach to every project, drawing on expertise in research, strategy, engagement, evaluation and capacity building for social impact.
Salary Band: £30,000 - £40,000 per annum
Hours: 40 hours per week
Some out-of-office working will be required from time-to-time, with the potential to occasionally travel within the UK and internationally (subject to project demands).
Please email a cover letter of maximum 1 page and your CV, clearly setting out your interest, experience and suitability for this role to email@example.com. The closing date for receipt of applications is 5pm on 18 August 2017
If you have any questions or require any further information about this role, please email: firstname.lastname@example.org and a member of the team will respond.
AREAS OF RESPONSIBILITY
In this role, you will contribute to the delivery of TSIP’s portfolio of consultancy assignments, research activities and business development. You will also help us to build client relationships, generate Intellectual Property (IP) and build and raise TSIP’s profile in the sector
You will be an essential member of our team, working across projects to achieve profitability and reach collective sales targets, with the following responsibilities:
1. Business development
- Contribute towards TSIP’s business strategy
- Help drive business development activities, including supporting writing bids/proposals
- Provide input for product development and IP generation
- Manage funder/client relationships and work to establish these longer term
- Maximise opportunities for cross/on-selling with clients
- Keep abreast of developments in the market, as well as innovation in the sector
- Engage with the wider sector to understand the context in which clients are working
- Lead on a dedicated thematic or product area
2. Consultancy assignment delivery
- Work across a number of projects, and towards agreed income targets and profit margins
- Sometimes manage the project lifecycle – from accurately scoping and costing projects, designing solutions to meet the funders and clients’ needs, allocating resources, and providing excellent project delivery to tracking and monitoring progress using TSIP’s management information systems
- Act as a Project Lead for some projects
- Be the key point of contact, answering clients’ questions, providing updates on deadlines and key deliverables, and tracking and reporting on the progress of projects
- Actively contribute towards regular project review meetings
- Manage project budgets and allocate resources appropriately, maintaining the profitability of projects
- Design and deliver project reports, presentations, training and workshops for clients – including Theory of Change, Evaluation Planning and others
- Ensure the learning from projects is fed back into TSIP’s overall IP
3. Client and partner relationship management
- Manage client relationships, engaging with them to understand their needs and acting as a trusted advisor to them.
- Anticipate and resolve areas of conflict and/or risk with clients, and act as a sounding board to clients to ensure the smooth delivery of profitable projects
- Sustain and develop positive relationships with existing funders
- Maintain regular and planned contact, including arranging and attending individual meetings where appropriate
- Make full use of the mix of digital communication channels to engage clients and partners
- Support clients to build and strengthen their evidence and learning bases, such as evaluation plans, Theory of Change and knowledge management
- Report on key activity and outcome indicators using TSIP’s management information systems
- Keep accurate records of performance and activity undertaken, including any necessary follow-up
- Maintain consistent and accurate use of TSIP’s CRM database
- Lead on some operational work
- Champion the professional integrity of TSIP and its stated values
- Share expertise, knowledge, and help develop colleagues
- Play an active part in strengthening TSIP’s culture of sharing and learning
- Contribute to business improvement initiatives
- Work in compliance with corporate policy and employment legislation
6. Other requirements
- Help to develop and deliver TSIP’s internal and external communications strategies
- Support project communications when necessary
- Promote TSIP’s expertise and solutions to existing and potential clients
- Some out-of-office working will be required from time-to-time
- Occasional travel within the UK, and open to working internationally
REQUIRED SKILLS AND BEHAVIOURS
TSIP is looking for a talented, organised and driven professional, with proven analytical skills and a keen eye for detail, who will be a strong team player.
The successful candidate will have experience of working in a related role, i.e. consulting, policy, research and evaluation, and must have:
- proven project and client management skills;
- an in-depth understanding of research methods (preferably quantitative and qualitative)
- the ability to translate evidence into practical, concrete recommendations and actions
- a track record of working to stretching, but realistic (income) targets, and
- be able to manage productive relationships in client and funding/purchasing organisations.
Our new Consultant will also have strong written and verbal communication skills, backed up with the ability to understand and empathise with the perspective of others, alongside excellent IT skills and a pro-active, can-do attitude.
DESIRABLE EXPERIENCE AND KNOWLEDGE
- Relevant Masters Degree
- A background, working in the social innovation/impact sector for either a for-profit, public, not-for-profit or Community Investment Company (CIC) organisation
- Experience of working for a market-leading consultancy
- Experience of organisational change management
- Proficiency in the use of Salesforce
- Commercial experience, and comfort with an environment sustained by sales
- Knowledge of the principles and practices that inform the development and delivery of effective consultancy practice
- Familiarity with Theory of Change models, and current thought leadership on outcomes, outputs and impact.
- An understanding of knowledge management and organisational learning
- The ability to translate research findings into practical recommendations for different audiences
- Familiarity with commonly-used software (MS Office), CRM and research applications such as NVIVO and SPSS